Frequently Asked Questions

What is Moor Atreides?

Moor Atreides is a curated streetwear store that sources one-of-a-kind pieces from underground brands and independent designers around the world. We don’t follow trends — we uncover them and bring them to you.

Are your products original and limited?

Yes — every item at Moor Atreides is carefully selected for its rarity and quality. Most products are limited-run or one-of-a-kind, meaning once it's gone, it likely won’t return.

Where do you ship?

We currently ship worldwide. Whether you're in New York, Berlin, or Tokyo — your style will find you. Shipping times and rates vary by destination and are calculated at checkout.

Are your items unisex?

Most of our pieces are designed with a gender-neutral approach in mind. Fit and styling can vary, so feel free to wear what feels right for you.

How can I contact customer support?

You can reach us anytime through our Contact page or email us directly at support@mooratreides.com. We aim to respond within 24–48 hours.

What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, American Express, and PayPal. We strive to make the checkout process as smooth as possible for your convenience.

Do you offer returns or exchanges?

We accept returns and exchanges on eligible items within 14 days of delivery. Items must be unworn, unwashed, and in original condition. Due to the rare nature of some products, exchanges may be limited. Please contact us before returning.

Do you restock sold-out items?

In most cases, no. Once something sells out, it’s gone. That’s part of what makes Moor Atreides unique — every piece is a rare find. Follow us on Instagram or subscribe to our newsletter to stay updated on fresh drops.